Frequently Asked Questions
About our House Cleaning Service

HCCA offers a full range of services to meet your every house cleaning need! The ESSENTIAL Clean - Your kitchen and bathrooms receive thorough deep detailing while we dust, vacuum, and mop all living areas The TRULY DEEP Deep Clean - Perfect when your home needs extra care that goes beyond day-to-day cleaning, such as hand-washing baseboards and blinds & shutters The OMG, I'M MOVING! Clean - Making your move-in or move-out stress-free Customized cleaning packages can be tailored to your home's specific needs: from the SOMETHING-IN-BETWEEN Clean that allows you to mix elements of our ESSENTIAL Clean and TRULY DEEP Deep Clean to a completely TOTALLY FLEXIBLE program that is determined solely by you!

At Home Cleaning Centers of America, we believe that the ideal way to provide a quote for house cleaning services is to conduct a walkthrough of your home. Since we recognize, however, that demands on your time may make scheduling an in-home visit inconvenient--and since our stated goal is to make your life a bit easier--we also provide firm quotes through our on-line Quick Quote Home Survey and estimates over the phone. Schedule An In-Home Quote Scheduling an in-home quote is easy! Either call us at (817) 395-1050 or submit our In-Home Quote Request form and we'll contact you within 24 hours to discuss our housekeeping services and to schedule a date for the quote. Request An On-Line Quick Quote If you prefer to get a quote based on information you provide rather than scheduling a visit, we can do that, too! You can call us at (817) 395-1050 or complete our on-line Quick Quote Home Survey--either way it will take 10-15 minutes. We'll call you or send you an email with a firm quote in about an hour. Call for a Phone Estimate If needed, we can give you an estimated price over the phone in about 10 minutes. But . . . estimates are just that: estimates. And estimates can change once our cleaning team members arrive to clean your home.

HCCA accepts the following forms of payment: Checks, All major credit cards, Zelle, Cash. Credit cards can be kept on file and run after each visit for your convenience since payment is due at the time the service is provided. For any payment-related queries, contact us at info@hccafortworth.com or call (817) 395-1050.

We NEVER require our customers to sign a contract. We believe in keeping your business by earning your trust every time we clean, whether it’s weekly, bi-weekly, or every four weeks.

Rest easy! HCCA carries full bonding and insurance coverage - both liability and damage. We're happy to provide documentation, giving you complete peace of mind. For more details, you can contact us at info@hccafortworth.com or call (817) 395-1050.

HCCA offers a range of options to meet the needs of you and your home. Choose between recurring weekly, bi-weekly, or every-four-week cleaning visits to ensure your home stays fresh & clean while you remain stress-free! We also offer one-time and "Call-Us-When-You-Need-Us" options. Need to adjust your schedule? No problem! We flex with your life. For more information, contact us at info@hccafortworth.com or call (817) 395-1050.

Just give us access to your home - we'll handle the rest! Our professional teams bring all the cleaning supplies and equipment required to clean your home. We use our proven products and methods to deliver that signature HCCA sparkle every time. It is helpful to our teams for your home to be "picked-up" when they arrive. This helps ensure their time is spent making your home sparkle as efficiently as possible!

You bet! Our clients love to share their experiences. You can read our house cleaning reviews from all sources on our Reviews website page and we think you'll notice how often they mention our consistency, professionalism, attention to detail and last--but certainly not least--our superior customer care.

Even better - you'll get a whole team! At HCCA, we typically use teams of two or three experienced cleaning specialists. Every HCCA cleaning professional is our employee (not a contractor), and is thoroughly trained in our proven processes and methods. Our approach results in consistent, reliable service every single time we visit. To learn more about our approach to cleaning your home, visit the About Us page on our website or contact us at info@hccafortworth.com.

Although we appreciate you letting us know as soon as possible for planning purposes, our owners know that LIFE HAPPENS! And since we view it as our mission to make your life just a little bit easier, we'll work with you to find another time that fits your schedule. And as we've said, at Home Cleaning Centers of America, we NEVER charge cancellation or rescheduling fees. We're quite serious about making your life easier!

While never required, tips are appreciated when you feel your team has done an outstanding job. Feel free to tip your team directly, or add your gratuity to your check or credit card payment. But tip or no tip, our focus remains the same - delivering that perfect HCCA sparkling clean every time!

Schedule your in-home quote by calling us at (817) 395-1050, by filling out our online In-Home Request form or by completing our online Quick Quote Home Survey. Tell us about your home and cleaning needs, and we'll provide a clear, detailed estimate in a ay that convenient and ideal for you!